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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Charles Bruce Higdon

Charles Bruce Higdon

Owner & Principal Agent

Bruce has a BS from Eastern Kentucky University Graduate in Industrial Arts Education 1983 and received his teaching certification. He was a registered builder for 13 years prior to insurance, and has been an insurance agent for six years.

He specializes in home, auto, commercial, and life.

He is actively involved in the community with Fiancée Melissa, sons Connor and Blake, and Daughter Natasha .

Kate Palagi

Kate Palagi

Customer Service Representative and Part time Agent

Kate is a Customer Service Representative and Part time Agent specializing in auto, home, commercial, health and life.

She is originally from Pekin, Illinois, and studied at the University of Illinois at Urbana Champaign, graduating in 1995.

She lives in Lebanon with husband, Roy, and 4 children Libby, Jane, Will and Ben. She is active in community activities.

Fran Fields

Fran Fields

Customer Service Agent

Fran is a newly licensed Property & Casualty agent. She lives in Springfield with her husband Ricky. She enjoys spending time with her family. Her son Adam, daughter-in-law Beth and granddaughter Emma live in Springfield. Her daughter Amber, son-in-law Will and grandson Liam live in Nashville, TN.

Jennifer Mattingly

Jennifer Mattingly

Customer Service Representative

Jennifer is our newest Customer Service Representative and marketing coordinator. Later this summer she will be getting her Property & Casualty license. She and her husband Nathan and sons, Braylon and Lucas currently live in Bardstown but will be moving to Springfield over the summer.