Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Charles Bruce Higdon

Charles Bruce Higdon

Owner & Principal Agent

Bruce has a BS from Eastern Kentucky University Graduate in Industrial Arts Education 1983 and received his teaching certification. He was a registered builder for 13 years prior to insurance, and has been an insurance agent for six years.

He specializes in home, auto, commercial, and life.

He is actively involved in the community with Fiancée Melissa, sons Connor and Blake, and Daughter Natasha .

Rolland Craig Farnham

Rolland Craig Farnham

Property and Casualty Insurance Agent

Craig is Higdon’s newest Property and Casualty Insurance Agent, specializing in home, auto & commercial. He has 43 years in sales, account management and business development.

Craig has lived in 6 states. He ended up in Kentucky where he has been for over 25 years. He is a 1976 graduate of Thiel College with a BA in Business Administration.

He has lived and raised his family in Lebanon for over 25 years and considers this their home (his wife Marilu, son Tyler and daughters Abby and Jordan). He is family oriented and active in community activities.

Courtney Hodge

Courtney Hodge

Customer Service Representative and Administration

Courtney has 5 years experience in production management & customer service.

She is originally from Bloomfield, Kentucky but recently moved to Lebanon. She attended Eastern Kentucky University for a degree in Middle Grade Education, however decided to move home and start a family with fiancé Zach, now with 2 young children Gabe and Kai.

In her free time, Courtney enjoys crafts and DIY projects.

Kate Palagi

Kate Palagi

Customer Service Representative and Part time Agent

Kate is a Customer Service Representative and Part time Agent specializing in auto, home, commercial, health and life.

She is originally from Pekin, Illinois, and studied at the University of Illinois at Urbana Champaign, graduating in 1995.

She lives in Lebanon with husband, Roy, and 4 children Libby, Jane, Will and Ben. She is active in community activities.